Voice picking increases accuracy to 99.9%

Due to the good development of China's economy, China's logistics industry is developing rapidly in a stable manner. How to get a greater return on logistics through effective investment is attracting more and more attention from enterprises. Regardless of whether it is a production-type or distribution-type logistics facility, it hopes to achieve the goal of improving the comprehensive competitiveness of enterprises by reducing the occupation of liquidity, accelerating inventory, improving customer service satisfaction and the accuracy of distribution business.

The wireless picking technology, especially when voice picking replaces the traditional paper picking order, or transitions from wireless terminal picking to voice technology, realizes real-time, accurate, interactive, timely confirmation and other functions, which improves the picking efficiency and greatly reduces the efficiency. Error rate.

The world's leading automated logistics system integrator Dematic's voice picking equipment and technology (Voice Picking) has been in the foreign retail industry, cold chain, third-party logistics and food and beverage, electronics, components, medicine, clothing, manufacturing, etc. The industry is widely used.

At the telephony picking technology seminar and product launch conference held in Dematic, the participants learned through live demonstrations that the pickers can use the voice picking to operate without having to look down at the display of the handheld computer. The picking of the label is laborious to find, just listen to the instructions to receive the order. The voice computer interacts with the host or WMS in real time via the RF link, prompts the operator to complete the task with a voice command, and then waits for a verbal confirmation or request.

Analytical data show that the practical and advanced voice-guided picking system can greatly reduce the cost of picking, improve the efficiency of picking and reduce picking errors when dealing with varieties and large selections. Using this technology, the picking staff can freely work with their hands. The WMS system can convert various picking commands into voice commands, and the operator can execute the results through voice feedback and request replenishment requests. Location verification uses checksum feedback and does not require bar code. The effect of voice picking and the efficiency of the production are obvious: firstly, the hand-and-eye is not required to receive the picking instructions, and the operation is smooth; secondly, the efficiency is improved by more than 15% compared with the wireless hand-held terminal picking; third, the picking accuracy rate Increased to 99.9%; Fourth, reduced operator training time and reduced labor intensity.

The reporter learned that in addition to the automated three-dimensional library and the corresponding system integration business, Dematic also has a real-time logistics team (Real Time Logistics) with rich experience and distributed around the world, with the ability to apply various information technologies and products. And to provide users with overall hardware and software design, technology involves wireless terminals and applications, voice picking technology, lighting picking technology, bar code technology, RFID applications, image recognition and positioning. The application covers industries such as ports, manufacturing, fast moving consumer goods, wholesale and retail, which improves the efficiency of order fulfillment and enhances the effectiveness of supply chain management.

Mr. Nathan, who has worked in Dematic Australia for more than 10 years and has worked in the voice field for 7 or 8 years, also attended the conference. He said in his speech: "We can make it in a variety of ways. Voice technology enables system integration; we can integrate various technologies with complex application software, in addition to voice, there are conveyor systems, sorting systems, lighting picking, wireless terminal picking, etc.; we can also use software middleware technology to make voice The terminal interacts with the WMS system to see the selection process. Some middleware can directly support voice access. And we can see that the order is downloaded directly from the host to the middle server, and the middleware will put these orders. After the conversion, the command is issued to the voice terminal. The personal voice module of each operator is stored in the VoiceConsole. After the operator selects the user, the system downloads the corresponding voice module to the corresponding voice terminal for matching. If the WMS system has already Equipped with a voice module, you can use this module, direct and voice end Interacting, this is also a common method for customers in Australia and New Zealand."

Mr. Nathan told Chinese users a good news at the end of the speech: Now that Chinese voice has been verified, Chinese can already be used. Participants were excited to see a live demonstration of voice picking by technicians at Dematic in China using Mandarin or even local dialects.

15 years ago, voice technology attracted Wal-Mart; in early 2000, New Zealand retail industry adopted this technology and developed into the preferred technology for the retail industry; today, voice technology has entered China and will add splendor to Chinese users.


Dematic's voice picking equipment and technology are used in a wide range of applications in a wide range of industries.

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