FAQ

1. Q: Can I get some samples? 
    A:we offer sample for quality check. Considering electric bike as big item with certern value,we don't offer free sample and transportation fee is not contained in sample price .

2. Q: Do you have the products in stock? 
    A:  we do have product in stock for demestic sale,it may not suit your demand.

3. Q: What's the delivery time? 
    A: It usually takes about 15-45 working days. But the exact delivery time might be different for different orders or at different time.Once we confirmed all detail of order, we'll put all source into it.

4. Q: Can I mix different models in one container? 
    A: Yes, different models can be mixed in one container.

5. Q: Should we pay the high taxes? 
    A:  We can make a low-value invoice to help you clearing Customs and avoid the taxes.

6. Q:Do you accept Paypal ? 
    A: Yes, we accept Paypal. Besides, we offer bank transfer and Western Union.

7. Q:Why choose you?
    A:Strong quality controll : We test and check all the parts before on produce line
       Check and test esch unit when it ready.

8.Q:When you on the line for service
A: We ussally on the line at 9:00am to 6:00pm Guangzhou time. Otherwise,
     We also can do service for you after the working time.

9.Q:Are you a factory or a import and export company?
   A:We are a manufacture ,So as a professional manufacture we not only can supply the bike we
       have, We also can design for you if you have the draft